Tickets can be posted to you by Royal Mail First Class post, providing you book seven or more working days before your outward journey*. If you are booking closer than this to your outward journey, First Class post will not be presented as a delivery option.
Delivery by First Class is Free if collection from self service ticket machine is not available at your chosen station - your tickets will arrive in an unmarked envelope, together with a copy of your journey itinerary.
If collection from a self service ticket machine is available at your chosen station and you choose to have your tickets delivered by First Class post then a fee of £1 will apply.
When completing your booking, please ensure that you enter your name, address and postcode correctly so that your tickets can be safely delivered.
If you have not received your tickets after five working days, please contact MyTrainTicket.
*Please note that in cases of extreme weather, you may have to allow more time for delivery. Alternatively, it may be wise to consider whether collection from a self-service ticket machine is a more appropriate option for your journey.